Speakers: Vineet Nayar, HCL Technologies Jeff Weiner, LinkedIn Rajeev Singh-Molares, Alcatel-Lucent Moderator: David Kirkpatrick
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Vineet wrote the book Employees First and Customers Seconds (google book link). HCL Technologies has 64000 employees in 26 countries and is a competitor to Wipro and Infosys.
Any employee can create a ticket related to how the company is managed and how the executives is operating. The manager has to ensure it get answered, but only the employee can close the ticket as resolved.
Jeff Weiner – I want to focus on the virtuous cycle of transparency and openness in operating a company. Being fully open with employees and bringing them under a big engaged tent has benefits in productivity and retention.
Rajeev Singh-Molares – spoke about the difference in the workforce in USA, Europe and Asia. China is producing 500,000 engineers per year but if you ask for a redesign of a product using 50% less power and 25% less footprint is a challenge and may take ten years to change.
Vineet Nayar – If you can get the company structures and support right then you can get and enable the maximum innovation and productivity.
Vineet – spoke of less of a hierarchical structure and more of a spherical.
Rajeev Singh-Molares – There is also a difference in the demographics of companies. Lucent Alcatel like Citi has an older workforce, while HCL has mostly 20 something staff. There is difference in re-energizing an older workforce.
A previous video talk by Vineet Nayar