Artificial Intelligence : Adaptive AI Could Revolutionize Call Centers
Adaptive A.I. Inc. (a2i2) of Playa del Rey, CA plans to announced Monday, Jan 12, 2009 the “world’s first commercial AGI (artificial general intelligence) system” — a virtual IVR (interactive voice response) call center operator that can hold “smart, productive conversations,” CEO Peter Voss, a computer scientist and entrepreneur, told KurzweilAI.net in an exclusive interview. …